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Privacy Policy

Bastow Tech Ltd (trading as FounderPill)

Company number: 11967834

Registered office: Kemp House, 160 City Road, London, England, EC1V 2NX

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This privacy policy explains how we collect, use and protect your personal data when you visit our website, use our services, or purchase our products and applications. We’re committed to protecting your privacy and being transparent about how we use your information.

 

What data we collect

We collect names, email addresses, and payment information via Stripe. We also collect business-related information that clients choose to share with us when using our services, which may include documents, strategies or operational details. We only store this data where necessary to provide ongoing support.

 

How we collect your data

We collect data when you:

  • Fill in a contact form

  • Book a session through Calendly

  • Sign up to our newsletter

  • Purchase a service, use an application, or download a resource from our website

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How we use your data

We only use your data when it’s necessary to:

  • Provide the services or products you’ve requested

  • Give you access to resources, applications or tools

  • Communicate with you about your booking or enquiry

  • Send relevant updates or information relating to your purchase

  • Support you through an ongoing client relationship

 

Third-party services we use

We use trusted third-party tools to help us run our business. These include:

  • Stripe (for payment processing)

  • Calendly (for scheduling)

  • MailerLite (for newsletters)

  • Google Workspace and Notion (for working documents)

  • Airtable (for internal organisation)

  • WhatsApp (for client communication)

 

These platforms process data on our behalf and have their own data protection policies. We only share the minimum data required to deliver the service effectively.

 

Marketing and newsletters

We send newsletters and updates only to those who have opted in. You can unsubscribe at any time using the link in our emails or by contacting us directly.

 

Sensitive information

Some clients may choose to share sensitive personal data, such as information relating to neurodivergence or mental health. This is only accessed when necessary and with consent. We store such information only if it’s required for ongoing work and always treat it with confidentiality and care.

 

Cookies and analytics

Our website uses basic cookies to function and may use Google Analytics to understand how people use the site. This helps us improve our content and user experience. Google Analytics does not collect personally identifiable information. You can control cookies in your browser settings.

 

Where your data is stored

We use cloud-based tools like Google Drive and Notion. Where possible, data is stored within the UK or EEA. If data is processed outside of these regions, we rely on standard contractual clauses or equivalent safeguards.

 

Sharing your data

We do not share your data with any third parties beyond the platforms we use to operate. Your data is never sold or passed on.

 

Accessing or updating your data

You have the right to access, update, or request deletion of your data at any time. To do so, please email eleanor@founderpill.com and we’ll respond promptly.

 

Changes to this policy

We may update this policy occasionally. Any changes will be reflected on this page. By continuing to use our services, you agree to the updated terms.

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